Senior Team & Global Talent

Knowledge & Experience

We know hotels, inside and out. We attract and hire top players in the revenue management industry, curating a wealth of knowledge and depth of experience that benefits your property. Established in 2004, Hilton Worldwide’s Revenue Management Consolidated Center (RMCC) operates four global offices in Dallas, London, Shanghai and Dubai, where our dedicated teams support you through analysis, consultation, collaboration and ongoing performance improvement plans.

Only the Best

We find, develop and motivate the best revenue management professionals, fitting their expertise to the needs and profile of each individual hotel. Our team is made up of experienced professionals recruited from within the industry, related fields and top universities around the globe who bring with them a wealth of knowledge from various markets and economies.

Meet the Leadership Team

Learn more about our revenue management stars and what they do for the hotels we assist around the world.

Ivan Calil

Ivan Calil, VP Americas

RMCC Americas: Dallas Commercial Services Center

Ivan Calil currently serves as Senior Director of the Revenue Management Consolidated Center. His primary responsibility is to provide effective commercial support to hotels and regional operations in order

to maximize revenue and profits through a team of 300 Team Members.

Ivan is uniquely positioned for the role, having started his career at Hilton in 2008 as an Analyst within the RMCC. Since that time, Ivan held various positions within the RMCC, ultimately leading a large team as a Director and went on to lead Revenue Management for the All Suites category of brands.

When not at work, Ivan is usually spending time with his wife and two boys. When he isn’t traveling the world with his family, you can find him attending his kid’s soccer class, his wife’s marathons, or watching Texas Longhorns football game.

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Monica Maguregui

Monica Maguregui, Director, RMCC LATM

RMCC Latin America: Mexico City Office

Monica is originally from Mexico City, and has a 37-year hospitality career.  She began her career with Hilton in 2013 where she worked as a Director of Revenue Management for Hilton Mexico City Reforma, Mexico.

Monica participated in the very first stages of the creation of her team office. The RMCC Mexico City team officially started in January 2019 with only 15 hotels and 5 Team Members. The growth in this region has been stupendous and fruitful, and she is very proud to work for such an important project in the Latin American region.

In her spare time, Monica enjoys hobbies such as cinema, reading, and traveling all while spending time with her family.

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Joanna Athanasiou

Joanna Athanasiou, Senior Director RMCC Operations

RMCC Europe: Europe Regional Headquarters

Joanna was born in the UK and after finishing her hotel management studies relocated to Cyprus, where her family is from. She started her first role with Hilton as the Secretary to the Chief Engineer at the Hilton Cyprus. 

She worked through different departments in the hotel and eventually found her niche in revenue management where she became the Revenue Manager for the Hilton Cyprus and the Hilton Park Nicosia.

Joanna continued her career in revenue by transferring to London in 2006 to become the Revenue Manager at the Hilton London Docklands. This led to her being part of the project team to setup RMCC Europe in 2008 with just five pilot hotels, one of which was the Hilton London Docklands Joanna had been looking after. She was soon promoted to Assistant Director and supported the roll out of RMCC within the UK & Ireland, becoming director of that region in 2015.

Joanna now leads the operations of RMCC Europe and is very proud to have witnessed the growth of RMCC Europe from just five hotels in November 2008 to the more than 200 hotels they support today. She enjoys working with the team of over 100 revenue managers who are all united behind one goal: delivering market leading performance.

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Frank Fery

Frank Fery, Senior Director

RMCC Asia Pacific: Shanghai Office

Frank’s half German, half French background was one of the many factors that drove his interest in International Hospitality Management. He began his education in Switzerland and completed his studies in the United States.

Frank joined Hilton in 2002 as a Management Trainee and has since held roles that have taken him to Munich, Barcelona, Paris, Shanghai and Sydney.

Frank first joined the RMCC in 2009, supporting the boarding visit of Hilton Strasbourg into RMCC Europe. He transitioned to the APAC region in 2010 as part of the opening team and quickly moved into the role of Regional Director of Revenue for Australasia. Today, Frank heads the RMCC APAC office, which is comprised of over 100 Team Members managing 200 hotels. With anticipated growth in the APAC region, Frank is helping position the RMCC to play a critical role in driving commercial success for the Brand.

When he is not driving growth for the RMCC, Frank loves staying active by going to the gym and spending time outdoors.

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Craig Donaldson

Craig Donaldson, Director

RMCC Middle East, Africa and Turkey: MEA Regional Headquarters

Craig Donaldson started his career with Hilton over 12 years ago and, in his words, has had the privilege to work with and learn from so many different exceptional people during that time. He is honored to now lead

an extremely dynamic group of Revenue Management experts looking after RMCC MEA.

Having worked as Regional Director of Revenue for the AIO region for the past two years, he is extremely excited to now being a part of the global RMCC family, working with the revenue experts in MEA supporting hotels from Istanbul to Cape Town and Cabo Verde to Dubai.

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Join the Team

Want to be part of a global team in a truly global enterprise?
Want to add to our 2,000+ years of combined RM experience?
Check out the latest employment opportunities at our regional RMCC offices

A Global Company. A Department That Feels Like Home.

Want to join one of our offices in Dallas, London, Shanghai or Dubai?  The RMCC, as part of Hilton Worldwide, provides strategic, hands-on revenue management support to our hotels to maximize profit and market share all over the globe.
Check out our great benefits:

  • Diverse industry experience
  • A competitive salary
  • Travel benefits
  • Generous vacation time
  • Ongoing training & professional development

Who are we looking for?

We are looking for outstanding candidates from all backgrounds who show a high aptitude for analysis, customer service and communication.

As a new team member, you will receive extensive training in our systems and receive on-going assistance from revenue professionals and effective support tools.

As revenue management systems and techniques evolve rapidly, we create new tools to support the revenue managers in their role. And with almost 50,000 combined hours of training every year, our Team Members are always on the top of their game.

Current Opportunities

Browse our Hilton Careers site to find the latest Revenue Management roles within Hilton Worldwide. Simply search for your chosen global office and enter “Revenue Management Consolidated Center” as the keyword to find all our latest opportunities.

The RMCC Team's Fast Facts

Working here is pretty great! Some of our favorite perks include:

20-25
Vacation Days

Work-From-Home
Options

Team Member
Travel Program

Casual
Dress Code

Our Team Loves to Travel! We've been all around the world!

0 - 3
Countries 47%

4 - 6
Countries 19%

7 - 9
Countries 15%

10 +
Countries 19%

Culture is Key! These are some top ways to get involved:

Hilton
Social Network

Recognition
Events

Happy
Hours

Book
Club

Volunteer
Events

Testimonials

From generating reports to developing commercial strategies, the RMCC provides our hotels with best-in-class support to maximize revenue opportunities!

Duke Ah Moo, VP Commercial Director Hawaii

Having worked with the RMCC for quite a number of years in various hotels, I have experienced on many occasions the professionalism and added value to hotels. It is remarkable how quickly the designated Team Member can link in with the hotel team and build an excellent working relationship, even before having visited the hotel. The recommendations of the RMCC is at all times fully taken into consideration and has become a truly integrated part of the business.

Ronald Van Weezel, General Manager Hilton Sydney

The RMCC team are forming a key part and pillar of our hotel and our commercial focus. The continued efforts in improving efficiency, providing up-to-date tools to analyze our business as well as the commercial strategic support, assist us in excelling in our market and resulting in a premium market share. The RMCC team is always accessible and highly supportive to all of us.

Thomas Hoeborn, General Manager Conrad Hong Kong

I have worked with RMCC for the past eight years in three different countries. Team Members are always well-trained and knowledgeable, with expert analysis readily available. The RMCC team are an extension of the hotel's team. The support I receive is consistently of the highest caliber and I am a passionate advocate of the service RMCC provide.

Peter Webster, Regional General Manager Singapore, Indonesia & Philippines

The RMCC is my morning fix; it’s always the first email I open every morning. With a team of dedicated professionals who give us the relevant data to enable us to make the right business decisions, I could not imagine going back to the old way of doing revenue management. Their systems are well-structured and the team’s reporting provides crucial consolidated data and information. I can’t imagine not working with the RMCC; it truly is the way to go.

John Burger, Cluster General Manager Shenzhen Area

During my time at Hilton Worldwide, I have experienced the onboarding of a new property three times in three countries. The focus and knowledge RMCC brings to the property is second to none – their reporting creates a great awareness and transparency. The RMCC structure provides consistent, 100% professional service and razor-sharp commercial skills to my property. This also means that days off, holidays and sick leaves are covered, which brings a whole new level of control that is related to my hotel’s success.

Felix Busch, General Manager Hilton Nagoya

Our revenue manager is a highly valued and critical part of our team. RMCC are, in our opinion, simply the best in the business. They are experts backed up by a team of analysts, providing comprehensive, industry-leading reporting. They are fully aligned to achieve the best results for our hotel with full knowledge of Hilton systems and best practice. We enjoy daily contact with our revenue manager, who makes us feel well looked after. The fantastic support, decisions and guidance from the team have really optimised our results: 22% increase in revenue and 12% increase in market share this year!

Richard Martin, General Manager HBH Exeter Airport

It is now the second year that we’ve had RMCC on board and the second year that we are performing ahead and gaining! Our revenue manager plays a key role in developing our rooms’ revenues and RGI. The team is very responsive and they have a sound understanding of the marketplace. Their reports are excellent and support the development of the right strategy and pricing. Combined with the daily and weekly meeting schedule, we get an enhanced overview of market conditions and opportunities.

Angelika Zupanc, General Manager Hilton Nuremberg

The RMCC is a partnership, an extension of our revenue department. Revenue Managers provide high value analysis and combined with the tools available at your fingertips, it makes you a winning team. Professional, objective, committed to the same targets, RMCC support makes you keep on track with your revenue ambitions.

Richard Cuello, General Manager Hilton Evian Les Bains

With the increasing importance of Revenue Management, it is great to have such expertise to count on in our team. Not only the high level of reporting and analysis, but also the ability to learn from other markets and strategies are of great value to us.

Stefanie Gold, Dir. Business Development Hilton Berlin

I can always rely on the RMCC to maintain a critical role in the day-to-day and long-term revenue strategies that impact my hotel. Their consolidated approach adds tremendous value to the services my hotel receives. I am confident I am receiving the latest information based on up-to-date data and industry leading methodologies. From building a room's revenue budget to analyzing actuals, the RMCC team is always available and responsive. It’s almost like they’re just down the hallway from me.

Craig Williams, General Manager Hilton Hasbrouck Heights - Meadowlands

Having multiple experts at the RMCC center at all times never leaves a void in service to the property. Having multiple levels of expertise has increased revenue and forecast accuracy. Would highly recommend the services of the RMCC to other hotels interested in increasing revenue at their properties. Extremely professional in approach and technically superior to stand-alone revenue management.

Jody Smith, General Manager Embassy Suites Austin Downtown

I have worked at hotels that had an on-site revenue manager and at hotels that share a revenue manager. Using the RMCC is the best way to handle revenue management. The team are incredibly knowledgeable and always current with the latest training. They respond immediately to any questions or concerns. You don't have to wait hours to get your rates changed or to get analysis for a piece of business. I always feel that we have my revenue manager's complete focus. I can’t imagine ever going back to having a revenue manager on property.

Saundra Goldman, General Manager Doubletree by Hilton Houston Downtown

When working with the RMCC, we are all on the same page in terms of strategy, and if there is a varying point of view, we are able to review the options to come to a decision on how to approach the situation. The team is proactive in decision making and super effective in communicating any suggestions on strategies to ensure they align with the property and GRO.

Peter Nykilchuk, General Manager Hampton Inn by Hilton Sudbury

On behalf of Vrancor Group, Hampton Sudbury & Homewood Sudbury, I must convey how deeply appreciative we are of your expert Revenue Management of our hotels. Simply put, you are THE BEST OF THE BEST! The RMCC team is highly responsive and proactive with superb analytical skills in evaluating demand, competitive pricing and trending.

Karen McQuade, Regional Director, Sales & Marketing Hampton Inn Sudbury and Homewood Sudbury

The work of the RMCC has been exceptional! The team show genuine concern for the growth and profit results of our business. The team’s compassion transcends their professionalism and is the basis of our success (via dedicated revenue optimization and strategic yield management). We are glad to work with the RMCC as an extension of our team and wouldn't trade them for the world.

Gene Calloway, Corporate Director of Operations

The RMCC team are always quick to respond and very organized with our hotel’s data, room types and rate levels. What I like most about working with them is the level of analysis and the recommendations which always line up with our goals and challenges us to optimize our GRO capabilities. Our GRO capabilities have doubled thanks to their expertise and willingness to teach.

Dan Garcia, General Manager Hampton Inn & Suites Chicago North Shore

I want to express my sincere appreciation of the work of our assigned Revenue Specialists. The RMCC team are always prepared for our meetings and willing to challenge the team when necessary. Their knowledge of our market and ability to quickly identify trends and adjust our positioning accordingly is remarkable.

James Clements, Corporate Director of Sales

GET INTOUCH

If you’re looking for more information on what we can do and how we can help your property grow, contact one of our global RMCC team.